Owner FAQ

How soon can I get my keys after the tenant moves out?

Revolution has several things that need to be done at the end of a lease, so here's how that process works before you can get keys.When a tenant moves out of a property, Revolution is required by both state law and the lease agreement to complete a full move-out inspection o...

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I'm terminating management; when can I or my new broker get the tenant's information?

When management terminates, there needs to be an orderly process for transferring everything to whoever will take over management. Here is how that works.In most cases, when Revolution's management of a property is terminating, the tenant is also moving out at the same time,...

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Can I have a copy of the Tenant & Property Performance Report (TPPR)?

Revolution uses the TPPR to calculate rent increases based on both tenant and property performance over the prior year. This article talks about access to the report itself.When Revolution processes a lease renewal, we don't just increase the rent by a standard amo...

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Can I get a paper check mailed to me instead of a direct deposit for my owner payments?

Revolution strongly prefers handling all payments electronically, but this article discusses how to get a paper check instead.Processing all payments electronically is one of the ways that Revolution is able to keep our costs down so that we can offer you extremely competit...

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How can I get a special inspection done on my property?

If you want a full inspection done on your property outside of our normal yearly schedule, here's how to request that.Normally we complete a periodic inspection of your property about 60-90 days prior to the lease ending. If you need a special inspection done outside of the ...

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When will I get my final statement & deposit after closing my account?

If you are closing account and terminating management with Revolution, then there is a final accounting process that must take place. Once we have moved out the tenant and processed the security deposit (if applicable), a 30 day hold will be placed on your account in case there a...

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How can I get paper copies of documents mailed to me?

We try to do everything paperless, but if you really need a paper document, here's how to get it.Revolution prefers to handle everything electronically. This keeps our costs down, which helps us to keep your costs down, too. That said, if you really need a paper copy of...

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Can I cancel my notice to terminate management of my property?

If you have previously submitted a notice to terminate Revolution's management of your property, and your plans have changed and you'd like to keep Revolution's management, then we would be thrilled to keep your business! All you need to do is submit this form&n...

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How do I switch between portfolios in my Owner Portal?

Some of our clients have more than one portfolio with us. This can happen when different "entities" own properties. For example, an owner may own one property personally, but they have an LLC that owns one or more other properties. The personal property would be in one...

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Where can I find my annual owner statement?

Revolution generates the annual owner statements at the beginning of each year, usually within a few days after the New Year's holiday. Your annual statement can be found on your Owner Portal under the "Documents" tab. The statements are at the top of the...

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