Tenant FAQ

Making Cash Payments for Rent

The cash payment system available in your Resident Portal allows you to make payments using cash at tens of thousands of locations all over the country, many of them close to your own rental house. For example, most Wal-Mart, Walgreents, and 7-Eleven locations...

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Can I See a Copy of the Lease Before Putting Down a Deposit?

Revolution does not write your personal lease agreement until you’ve paid a deposit, because we need to verify that you’re moving forward prior to putting the time in to formally prepare a legal lease agreement, but you can view a sample copy of the lease document tha...

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What is the Eviction Avoidance Program (EAP)?

Sometimes even the best of residents run into life circumstances that get them behind on their bills. Revolution is obligated to our landlord clients to do everything we can to collect the rent so that normally means filing an eviction when a resident falls behind. However, ...

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Can I install a satellite dish or cable?

Any installations must either be coordinated through our move-in utility concierge service that will contact you after lease signing, or must be approved by us in writing. This is to ensure that the property is not damages and that the installation does not violate any neighborho...

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Can I clean the carpet myself instead of using a professional?

We’re sorry, but no. Unless you are a professional carpet cleaner yourself and are using the professional equipment and chemicals and demonstrate evidence of this, it’s simply a non-starter. The quality of carpet cleaning that is done by a professional service is simp...

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Can I use marijuana/pot or other drugs in the home?

Honestly, we don’t much care what you do on your own time as long as you take good care of the property. That said, we must point out several items:Marijuana and many other drugs are still illegal in the states where we do business, and is definitely still illegal on a fede...

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Is it okay if I’m not in the home for long periods of time?

If you are going to be away from the home for more than fourteen (14 days), then you should let us know in advance so that we do not suspect that the property has been abandoned. Just email us at support@RevolutionRM.com so we know to expect your absence. Also be sure that someon...

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Can I have guests/visitors stay with me?

We certainly recognize that everyone has family, friends, etc. who come to visit them on occasion, so we have no problem with you having guests staying with you for short amounts of time. However, if someone is going to be staying with you for more than 14 days during your lease ...

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Do I need to get renter’s insurance?

If you originally rented from Revolution or you have signed a lease renewal with us, then your lease will include the Resident Benefits Package (RBP), which has renter’s insurance included in the amounts of $100k liability coverage and $10k for your personal property covera...

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What maintenance items are my responsibility?

Most repairs to the home are the landlord’s responsibility, but there are certain items under your lease and state law that are your responsibility as the resident:Replacing smoke/CO2 detector batteriesReplacing light bulbs (even up high)Replacing HVAC filters every 90 days...

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