Tenant FAQ

I need technical support for online payments!

Revolution Rental Management's expertise is in managing rental properties, but we don't know very much about solving computer problems, unfortunately. That's why we partner with an online payment provider that has its own technical support hotline to assist you if you...

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Filing A Renter's Insurance Claim

If you are covered under the master insurance policy that Revolution Rental Management has for all tenants whose lease was signed with an effective date after July 1, 2019, then your insurance carrier is Millennial Specialty Insurance. Your insurance covers $100,000 in liability ...

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Where can I get a copy of my renter's insurance policy?

To make things simple, and to save our residents some money, Revolution Rental Management has a master insurance policy through AssetProtect that provides $100k of liability coverage, as well as $10k in tenant contents coverage, for every new and renewing tenant. This i...

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What paint color does Revolution Rental Management use for interior walls?

Revolution Rental Management takes over management of many homes with different color walls, so it's always possible that the color in the house that you're renting is any number of different colors. But once we re-paint the interior of a house in between tenants when pa...

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Can you provide a Spanish language lease?

This question comes up on occasion. Unfortunately, we are not able to provide any alternative translation leases. Our lease forms and legal notices are written by our attorneys, and they only write them in English.If you are unable to understand the English language lease, you wi...

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Are there any charities that can help us if we are short on money for rent?

Yes, Revolution Rental Management maintains a list of charities that assist tenants with rent payments when they are suffering temporary financial hardship. Please email us at support@therevolutionfirm.com to request a copy of this list.Please note that we cannot delay eviction f...

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How does the move-out process work?

So you’re moving out of your home or apartment you’re renting with us. All good things come to an end, right?But moving out isn’t as straightforward as leaving the keys in the door and setting off on your merry way. There’s a process to adhere to and toda...

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Vulgar or Abusive Language

Revolution Rental Management has a zero-tolerance policy for vulgar or abusive communications. Any tenant who communicates in this manner with any of our employees, agents, or contractors will not be permitted to renew their lease. If a tenant engages in this behavior over the ph...

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Why Can't I See the Utility Bill?

There are two circumstances where tenants frequently ask to see copies of utility bills:The lease states that the utility will remain in the landlord's name, and the tenant will have to reimburse the landlord each month; andThe tenant didn't put the utility in his name by...

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Do you accept Section 8?

Revolution Rental Management does not specifically exclude any applications based upon the source of income. However, we will not agree to enter into any separate agreements with housing authorities that modify our standard lease agreements. As a practical matter, housing authori...

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