Tenant FAQ

Can I install a satellite dish or cable?

Any installations must either be coordinated through our move-in utility concierge service that will contact you after lease signing, or must be approved by us in writing. This is to ensure that the property is not damages and that the installation does not violate any neighborho...

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Can I clean the carpet myself instead of using a professional?

We’re sorry, but no. Unless you are a professional carpet cleaner yourself and are using the professional equipment and chemicals and demonstrate evidence of this, it’s simply a non-starter. The quality of carpet cleaning that is done by a professional service is simp...

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Can I use marijuana/pot or other drugs in the home?

Honestly, we don’t much care what you do on your own time as long as you take good care of the property. That said, we must point out several items:Marijuana and many other drugs are still illegal in the states where we do business, and is definitely still illegal on a fede...

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Is it okay if I’m not in the home for long periods of time?

If you are going to be away from the home for more than fourteen (14 days), then you should let us know in advance so that we do not suspect that the property has been abandoned. Just email us at support@RevolutionRM.com so we know to expect your absence. Also be sure that someon...

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Can I have guests/visitors stay with me?

We certainly recognize that everyone has family, friends, etc. who come to visit them on occasion, so we have no problem with you having guests staying with you for short amounts of time. However, if someone is going to be staying with you for more than 14 days during your lease ...

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Do I need to get renter’s insurance?

If you originally rented from Revolution or you have signed a lease renewal with us, then your lease will include the Resident Benefits Package (RBP), which has renter’s insurance included in the amounts of $100k liability coverage and $10k for your personal property covera...

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What maintenance items are my responsibility?

Most repairs to the home are the landlord’s responsibility, but there are certain items under your lease and state law that are your responsibility as the resident:Replacing smoke/CO2 detector batteriesReplacing light bulbs (even up high)Replacing HVAC filters every 90 days...

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Can I paint a room or make improvements to the house?

Before you can make any changes, even improvements, to the home, you must get approval from us in writing. One person’s improvement is another person’s eyesore, so we always have to make sure the changes you would like to make are acceptable to us and the landlord. Ge...

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What should I do in freezing weather?

If the weather is going to be below freezing, we recommend you take the following actions:Leave your faucets throughout the home slowly dripping. This will prevent the pipes from freezing.Keep your cabinet doors open beneath your sinks. This will allow air to circulate around the...

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Why did I get a late fee when I paid my rent on time?

Your lease requires you to pay your full balance no later than the 2nd of the month. If you have other charges, such as a pet fee, Credit Contingency Fee, RBP Fee, etc., and you only pay the rent amount, then you will get a late fee for not paying your balance in full. Also, if y...

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