Tenant FAQ

How can I request a rent credit or abatement?

Rent credits are very rare things. So, to get started, let's talk about situations where Revolution is not able to approve rent credits:We cannot approve a rent credit for repairs that take a reasonable amount of time to complete. What is "reasonable" depends u...

Read More

Clogged Drains, Pipes, & Septic Systems

Generally, if a drain, pipe, or septic system gets clogged in your rental property, it is your responsibility to clear the clog. If you'd like, you can submit a service request and we can send our vendor to clear it, but you will be responsible for the vendor's bill. ...

Read More

Why did I get charged for a repair bill?

In general, the responsibility for paying for repairs on a rental property is the landlord's. However, there are some exceptions to this:Clogged pipesBroken windowsPest control (with the exception of rodents and termites)Things the tenant brokeCosmetic issues that aren't ...

Read More

How can I pay my rent?

There are several ways that you can make payments on your lease:Set up automatic monthly payments to be withdrawn from your checking account; this can be set up on your Resident Portal; there is no additional charge using this method of payment, and this is the preferred methodSe...

Read More

What is the Resident Benefits Package (RBP)?

Every Revolution resident who is on one of our standard lease agreements is automatically enrolled in our Resident Benefits Package (RBP). The RBP includes a series of different benefits, including:Renter's liability and personal belongings insurance coverage ($100k liability...

Read More

Why did I get an Inspection Non-Compliance Fee?

Every tenant on our standard lease agreement is required to get an interior inspection of the property done by our inspection vendor at least once a year. Some of our landlord clients require a second yearly inspection. We send these inspection orders off to our third-party inspe...

Read More

How to Add a Pet to a Lease

Normally a tenant will get a pet approved as part of the application process when first moving into a rental home. However, sometimes a tenant wants to get a pet approved after they've already moved into a home, so we wanted to make sure that there was a clear process to be f...

Read More

What is the Eviction Avoidance Program (EAP)?

Sometimes even the best of residents run into life circumstances that get them behind on their bills. Revolution is obligated to our landlord clients to do everything we can to collect the rent so that normally means filing an eviction when a resident falls behind. However, Revol...

Read More

Can I cancel my notice to vacate?

If you've already given the notice to vacate, then you may be able to cancel that and remain in the property, depending upon the circumstances. Ultimately, the decision has to be made by Revolution Rental Management based upon whether anyone else has applied for the property...

Read More

Can I get my security deposit back and switch to a security deposit waiver option?

Revolution has two options for tenants: 1) a traditional security deposit, or 2) a security deposit waiver option, which involves a monthly non-refundable security deposit waiver fee. The option you choose at the beginning of the lease is usually the option you stick wi...

Read More